Support Center

Last updated: 2026-01-28

Welcome to askU Support. We are dedicated to helping the Denison University community get the most out of their campus companion app.

What is askU?

askU is a privacy-first mobile application designed to help students, faculty, and staff navigate campus life. It provides consolidated access to dining menus, events, campus services, and the DULoop marketplace.

How to Get Help

For all inquiries, please email our support team directly:

Email: support@asku.app

What to Include in Your Request

To help us resolve your issue faster, please include the following details:

  • Your device model (e.g., iPhone 13 Pro)
  • Your iOS version (e.g., iOS 17.2)
  • A brief description of the problem
  • Screenshots or screen recordings (if applicable)

Common Topics